444 Appleyard Drive • Tallahassee, FL 32304 • (850) 201-6200

Continuing Workforce Education

Click here for Registration information or call (850) 201-6103

After registering, to begin the class send an e-mail to millerb@tcc.fl.edu

Quick Index to TCC's Online Courses

Continuing Professional Education

CP001 What You Say Before You Speak
8 hrs - Completely Online

The success of any personal encounter in the business world begins the second someone lays eyes on you, often long before either of you says a word. A professional image - appearance and behavior - helps start the experience in the right vein since people decide 10 things about you within 10 seconds of seeing you. Learn the art of impression management, equally applicable to men and women, so you know how to determine what impression you want to make and then how to look and act to get that reaction. You tell others how to treat you. Your business associates and coworkers mirror whether you want to be treated as Number One or Number Ten no matter your level. It's time to take charge and positively impact your career!

Florida Resident Fee: $89.95

Click here for registration information. You will be notified of course procedures via e-mail within 1 business day after receipt of registration.

Insurance Pre-Licensing Courses

These Pre-Licensure courses are State approved and comply with State Education Requirements for Licensure.

• Become a licensed insurance agent without the loss of production income and time associated with traveling to and from the classroom.
• Once you have successfully completed the course and final examination, your name will be sent to the State of Florida Department of Financial Services indicating eligibility to sit for the State licensing Examination.
• These courses have a linear design. You start and go straight through with occasional stops to check your knowledge.
• You complete each course in convenient segments at your own pace.
• Links are dispersed throughout the course for easy email access to the instructor of record in the event that questions arise regarding content.

Caution: The virtual classroom is an alternative to the physical classroom. It is not a way to avoid doing the work required for the approved credits.

Tips About Getting Your Insurance License.

Tips To Maintain Your Insurance License.

NEW! 2-15 ONLINE ONLY Life, Health and Annuities Pre-Licensing Course
{40 hours OnLine - Final Exam OnLine, NO Classroom Final!}

This is an online class. Fees must be paid at the time of registration.

Become a licensed insurance agent without the loss of production income and time. Work at your own pace with your instructor available via e-mail, fax, or telephone. The 40 hours of credit are earned totally online in the virtual classroom before you are eligible for the state examination. It is designed and taught to comply with the State requirements for Life, Health and Annuities education prior to State examination. Topics covered include: Federal and State Regulations, Legal Concepts of the Insurance Contract, Life, and Health Insurance, Annuities, Health and Accident Insurance, Disability and Medical Reimbursement.

Required Text: Florida Life Health and Variable Annuity Study Manual. Current edition available online from OLT's Bookstore or for distributor locations, call FAIFA at 850-422-1701.

Click here for registration information

To begin the class, please send an e-mail to Brent Miller at millerb@tcc.fl.edu. You have access to the course for three months or within the same semester.

NEW! 2-20 ONLINE ONLY Property & Casualty/ General Lines Pre-Licensing Course
{200 hours OnLine - Final Exam OnLine, NO Classroom Final!}

This is an online class. Fees must be paid at the time of registration.

This 200 hour state approved pre-licensing course is offered entirely online including the course final exam. Upon successful completion of this course, you will be eligible to sit for the state examination. Work at your own pace with your instructor available via e-mail or telephone. It is designed and taught to comply with the State requirements for the General Lines Agents State examination.

Topics covered include: Automobile, Property Insurance, Inland Marine, Crime, Workers Compensation, General Liability, Health Insurance, Aviation and State Law.

Required Text: Florida General Lines and Customer Representative Study Manual. Current edition available online from OLT's Bookstore.

Click here for registration information

NEW! 4-40 to 2-20 ONLINE ONLY Conversion Pre-Licensing Course
{40 hours OnLine - Final Exam OnLine, NO Classroom Final!}

{Prerequisite(s): Completed at least 1 year of responsible insurance duties as a licensed and appointed Customer Representative (4-40) in either commercial or personal lines of property and casualty insurance.}

This is an online class. Fees must be paid at the time of registration.

This course is designed to prepare a current Customer Representative (4-40) with the pre-licensing requirement for the 2-20 state examination. This 40hr state-approved course is online via the Internet and includes the Course Final Exam. It is designed and taught to comply with the State requirements for the General Lines Agents State examination. Work at your own pace with your instructor available via e-mail or telephone. Upon successful completion of this course, you will be eligible to sit for the state examination.

Topics covered include: Automobile, Property Insurance, Inland Marine, Crime, Workers Compensation, General Liability, Health Insurance, Aviation and State Law.

Required Text: Florida General Lines and Customer Representative Study Manual. Current edition available online from OLT's Bookstore.

Click here for registration information

NEW! 20-44 ONLINE ONLY Personal Lines Agent Pre-Licensing Course
{52 hours OnLine - Final Exam OnLine, NO Classroom Final!}

This is an online class. Fees must be paid at the time of registration.

This 52 hour state approved pre-licensing course is offered entirely online including the course final exam. Upon successful completion of this course, you will be eligible to sit for the state examination. Work at your own pace with your instructor available via e-mail or telephone. It is designed and taught to comply with the State requirements for the Personal Lines Agents State examination.

Topics covered include: Property and Liability Insurance Concepts, Personal Inland Marine Insurance, General Liability, State Law and much more.

Required Text: Florida General Lines and Customer Representative Study Manual. Current edition available online from OLT's Bookstore.

Click here for registration information

Designation Licensing Courses

4-40 Registered Customer Service Rep. Designation Course
(40 hrs Online - Final proctored classroom exam). No State Exam Required.

This is an online class. Fees must be paid at the time of registration.

This course is approved by the Florida Department of Financial Services for licensure as a Registered Customer Service Representative (RCSR), and is equivalent to the 4-40 license. Work at your own pace with your instructor available via e-mail, fax, or telephone. Successful completion of the 40 hour course EXEMPTS the student from the State examination. Various phases of property casualty insurance, health insurance, agency operations and good customer service are among the topics studied.

Required Text: Florida General Lines and Customer Representative Study Manual. Current edition available online from OLT's Bookstore.

To begin the class, please choose a classroom final exam date from the list below and send an e-mail to Brent Miller at millerb@tcc.fl.edu

Click here for registration information

* The end of course exam is administered by appointment only. To schedule the classroom exam, contact Brent Miller at (850) 201-6103.

5-20 and 6-20 Accredited Claims Adjuster Designation Course
(40 hrs Online - Final proctored classroom exam). No State Exam Required for the 5-20 and 6-20.

This is an online class. Fees must be paid at the time of registration.

The 40 hours of this state-approved course is on-line via the Internet. Become a licensed Accredited Claims Adjuster agent to obtain your license to adjust property and casualty claims without the loss of production income and time. Work at your own pace with your instructor available via e-mail, fax, or telephone. The final proctored exam will be in the classroom. It is designed and taught to comply with the State requirements for Accredited Claims Adjuster examination.

After completion of this course, you will receive the Accredited Claims Adjuster designation which allows you to apply to the Department of Insurance for your 5-20 Independent Adjuster, or 6-20 Employee Adjuster license and WAIVES the State exam for the 5-20 or 6-20 applicants. As per State Law that went into effect July 1, 2007, the 3-20 applicant is NOT exempt from the state exam.

Topics covered include: Property and Liability insurance concepts, Personal Automobile Policy, Business Auto Policy and Mechanical Breakdown Coverage, Homeowner Policies, Personal Inland Marine and Flood Insurance, Boiler and Machinery Insurance, Workers Compensation Insurance, and Health Insurance.

To review the State of Florida licensing requirements, click here: http://www.fldfs.com/Agents/Licensure/General/index.htm

Required Text: Florida Adjusters Study Manual. Current edition available online from OLT's Bookstore.

To begin the class, please choose a classroom final exam date from the list below and send an e-mail to Brent Miller at millerb@tcc.fl.edu.

Click here for registration information

* The end of course exam is administered by appointment only. To schedule the classroom exam, contact Brent Miller at (850) 201-6103.

Pre-Licensing Review

PE003 2-20 and 20-44 Practice Question Generator
Completely Online

The Florida General Lines Agent (2-20) and the Personal Lines Agent (20-44) exams are very challenging. An in-depth knowledge of the material is essential. This course has over 600 questions that are based on the latest edition of the Florida General Lines Agent and Customer Representative Study Manual. You may want to use this course to review your knowledge of all sections of the manual or choose to concentrate on just the sections that you feel you need to study more.

New practice exam - self-grading. Practice until you score 100%. Unlimited use for 60 days.

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via E-Mail within 1 business day after receipt of registration.

Insurance Continuing Education (CE)
CE Intermediate Level

• Maintain your insurance license without the loss of production income and time associated with traveling to and from the classroom.
• The courses have a linear design. You start and go straight through with occasional stops to check your progress. You complete each course in convenient segments at your own pace.
• There will be evaluations of progress and comprehension at each quarter as well as confirmation of your identity.
• Links are available for easy email access to the instructor of record in the event that questions arise regarding content.

Caution: The virtual classroom is an alternative to the physical classroom. It is not a way to avoid doing the work required for the approved credits.

Tips To Maintain Your Insurance License.

INSCE001 - "The Elements of Life Insurance and its Uses in Contemporary America"
Intermediate - Standard or Optional hours for 2-14, 2-15, 2-16 and 2-18 licenses
14 hrs - Completely Online

Click here for Syllabus then close window to continue.

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via e-mail within 1 business day after receipt of registration.

INSCE002 - "The Elements of Health Insurance and its Uses in Contemporary America"
Intermediate - Standard or Optional hours for the 2-15, 2-18, 2-20, 2-40, 20-44 and 4-40 licenses
14 hrs - Completely Online

Click here for Syllabus then close window to continue.

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via E-Mail within 1 business day after receipt of registration.

INSCE004 - "Ethics in the Insurance Industry"
Intermediate - 9908 Ethics Requirement for 2-14, 2-15, 2-16, 2-18, 2-20, 2-40, 20-44 and 4-40 licenses
3 hrs - Completely Online

Click here for Syllabus then close window to continue.

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via E-Mail within 1 business day after receipt of registration.

INSCE005 - "Health Savings Accounts and the Medicare Prescription Drug Benefit"
Intermediate - Standard or Optional hours for 2-15, 2-18, 2-20, 2-40, 20-44 and 4-40 licenses
or combinations of 2-33 with 2-15, 2-18 or 2-40
3 hrs - Completely Online

Click here for Syllabus then close window to continue.

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via E-Mail within 1 business day after receipt of registration.

INSCE007 - "Flood Insurance Concepts "
Intermediate - Standard or Optional hours for 2-20, 20-44 and 4-40 licenses
3 hrs - Completely Online

Click here for Syllabus then close window to continue.

• Notice: "This course does not satisfy the requirement of the Flood Insurance Reform Act of 2004, which requires that all licensed Agents who sell flood insurance complete a class that follows the FEMA approved outline. That is a separate course."

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via E-Mail within 1 business day after receipt of registration.

INSCE008 - "Hurricanes and Their Impact on Insurance"
Intermediate - Standard or Optional hours for 2-20, 20-44 and 4-40 licenses
2 hrs - Completely Online

Click here for Syllabus then close window to continue.

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via E-Mail within 1 business day after receipt of registration.

INSCE009 - "Ethics and the Client"
Intermediate - 9908 Ethics Requirement for 2-14, 2-15, 2-16, 2-18, 2-20, 2-40, 20-44 and 4-40 licenses
3 hrs - Completely Online

Click here for Syllabus then close window to continue.

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via E-Mail within 1 business day after receipt of registration.

INSCE010 - "Flood Insurance and the National Flood Insurance Program"
Intermediate - Standard or Optional hours for 2-20, 204-44 and 4-40 licenses
3 hrs - Completely Online

This course fulfils the recent FEMA regulations regarding anyone selling flood insurance under the National Flood Insurance Program (NFIP).

Click here for Syllabus then close window to continue.

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via E-Mail within 1 business day after receipt of registration.

INSCE011 - "Premium Discounts Mitigation Options"
Intermediate - 9910 Premium Discounts/Mitigation Options Requirement for 2-20, 20-44, and 4-40 licenses
2 hrs - Completely Online

Click here for Syllabus then close window to continue.

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via E-Mail within 1 business day after receipt of registration.

INSCE013 - "Medicare Today"
Intermediate - Standard or Optional hours for 2-15, 2-18, 2-20, 2-40, 20-44 and 4-40 licenses
or combinations of 2-33 with 2-15, 2-18 or 2-40
2 hrs - Completely Online

Click here for Syllabus then close window to continue.

The online course must be completed within the same college semester as enrolled. Click here for registration information. You will be notified of course procedures via E-Mail within 1 business day after receipt of registration.

Study Tools

Ace That Test
Completely Online

These courses provide tools and techniques to improve study skills and test taking skills. Purchase one at a time or as many as you want!

ATT001 - "Test Skills Profile"
Fee: $9.00